Order tracking & cancel an order

Track an Order to check your order status, just click on the Account Login link at the top of the page, sign in and then View orders.

  • Order received means your order hasn't been processed yet.
  • Order processing means your order could be at any point between the warehouse receiving it and despatching your goods.
  • Despatched means your order has left our warehouse. You'll receive an email confirming despatch. Depending on our chosen carrier, you may receive a separate email from us that will detail how to track your order when it has left the warehouse.
  • Cancelled means your order has been cancelled either by you or us.

If you find that your order has only been partially delivered, this may be because other items are being despatched from a different location. However, if your order is obviously incomplete, over-delivered or damaged, or if you wish to change or cancel your order, please email our Customer Service team or telephone on 01482 895323 between office hours.

Purchase History
With all orders we will automatically send an email with your current purchase. To view your previous orders log into your account via lcd-wall-brackets.co.uk, you will need your log in details to access your information. Click here to sign into your account.

Cancel an Order
If you wish to change or cancel an order please contact customer services on 01482 895323 or email our Customer Service team. Please have the order number and date the order was placed to hand. But be quick as we may have already started processing your order!

If your products have already been delivered, then you will need to follow our returns procedure. Click here for more information about returns.

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About Us
CT Global (UK) Ltd
Tower House Lane, Hedon Road
Tel: 01482 895323
Email: info@lcd-wall-brackets.co.uk
Full details Click here